Here are a few messages we have received from people we have helped. If you would like to send us something after we helped you please do - we love to read them!
From the families of missing people and those in need of assistance abroad:
"When my daughter went missing, I was advised to contact The Lucie Blackman Trust' which I did and received a very quick response to the message I left. From that point on, whether I was simply passing on information or really needed an 'empathetic ear' or reassurance, I knew I could contact them at anytime, any day.
As the days went by Matt and the team did not hesitate to swiftly implement whatever course of action was required. They literally were the 'lifeline' which kept my family going until she returned home and for that, we will be eternally grateful."
"We are so so grateful for your help and support, even just with this brief insight into the work that you do, you are an amazing organisation and made this whole nightmare bearable for us. If something had happened to him, you would have been a rock of strength for us, that's for sure. I am so impressed by how quickly and efficiently you organised everything, and we hope you get the recognition you deserve for the work you do."
"We...give our sincere thanks to you for all your very much valued assistance and advice in our desperate search for our much loved son. Quite simply we do not know where we would have ended up without The Lucie Blackman Trust."
"I will be eternally grateful to you for all your hard work finding my daughter. Thank you just does not seem to be enough. I will thank you forever."
"We give our grateful thanks to The Lucie Blackman Trust, they helped and gave full support when no-one else wanted to know"
"I would like to say a huge thank you for all your help last summer. At a very difficult time for my family, LBT completely took control amazingly quickly and gave us all hope and support when we all felt like we were banging our heads against a brick wall!"
"Once again may I thank you for what you have done and especially for the way you listened to my concerns - it was a difficult time for me and your response was very supportive."
"Thank you for your understanding when I was at a very low ebb. I do hope other people on your site have the same good luck that i have had."
"Thank you for all your help and willingness to listen, and thank you for your website and the advice you offer. It really felt that we were not alone at quite a dark, albeit thankfully short time. Our hearts certainly do go out now with a degree more empathy to parents and families that have to endure this agony for any protracted length of time. Please be encouraged to carry on your valuable work."
"I want to thank you once again for all of you help and assistance over the last few months, you really have been a fantastic."
"Keep up the good work, your website and advice is great!"
From the families of homicide victims and death abroad cases:
"I would like to thank you from the bottom of my heart, as without your help we would have found it difficult to attend the trial...
Please continue with your great work..."
"I can't thank Matt and the team enough at LBT. Without their help and support we couldn't have got through this. We will be eternally grateful."
"We contacted the Lucie Blackman Trust and Matt was one of the first people to offer us reassurance and support and he continued to do so until we were eventually able to get our son back to the U.K."
"Having had personal experience of living outside the UK has made me aware of the practical problems involved with communication and cultural differences. This can be compounded by trying to gather information in difficult and trying circumstances. The Lucie Blackman Trust provide the link and expertise which all of us may one day find ourselves in need of."
From the people we work with:
"It is a great privilege to be able to support The Lucie Blackman Trust as I have first-hand experience of the excellent work that they can do to assist families at a particularly traumatic and confusing time. This is a charity which can do so much to help those going through a really difficult time made all the more challenging due to distance and different laws, culture, politics, language and even investigatory standards."
Former Detective Superintendant Neville Blackwood
"Victim Support Homicide Service has been working in partnership with The Lucie Blackman Trust since the launch of the service in March 2010. Supporting those bereaved by homicide presents many challenges which are amplified when the death occurs in a foreign country. LBT offers a unique and comprehensive service which has proven invaluable to the Homicide Service and to the families who we jointly support. "
Catherine Owen, Manager, National Homicide Service
"On behalf of Suffolk Constabulary I would like to offer our sincere thanks for the assistance you gave us in relation to the police investigation into the rape of a young female whilst on holiday abroad. Whilst not the primary investigators, we were assisting the family from the UK end - Your ability to secure funding for the family's flights, and the contacts that you have through your charity work, enabled an initially frustrating investigation to progress smoothly to a conviction in court, giving closure to the victim and her family. You do a great job, so thank you."
David Giles - Detective Inspector, Suffolk Constabulary